🧩 Therapy Centre Operating System

Run Your Entire Therapy Centre On One Intelligent Platform

Manage appointments, therapy records, plans, assessments, sessions, billing, resources, staff and parent communication from a single AI-powered operating system.

✓Therapy Records (EMR)✓Assessment Tracking✓RAG Knowledge Assistant✓Multi-Therapist Scheduling✓Mobile Apps Included✓Marketplace Connected
centre.bloomsenz.io · today
Today's Sessions
24
▲ +3 vs yesterday
Families Waiting
3
Avg wait 8m
Assessment Alerts
42
Recall queued
Revenue (MTD)
₹14.2L
▲ +9.4%
✦AI Therapy Assistant
Summarise Aarav's session and draft today's home plan.
Strong /s/ articulation in CV pairs. Carry over to CVC next session. Home plan: oral motor warm-up 5m + sensory diet 10m × twice daily. SOAP note drafted.
Assessment Results · 3 pending
Speech DomainEmerging
Fine MotorBelow age band ▲
Sensory ProfileStable
🧭 End-to-end centre flow

How Therapy Centres Operate With BloomSenz

Eight-stage centre flow — every stage with automation built in and an AI assistance opportunity.

📅
Step 1
Appointment Booking
⚙️ Online + walk-in unified queue
✦ AI Assistance screens parent intent
🪪
Step 2
Check-In
⚙️ QR / SMS check-in, mood + vitals capture
✦ AI auto-fills intake form
🧩
Step 3
Therapy Session
⚙️ Templates by specialty + goal area
✦ AI Session Assistant scribes notes
📝
Step 4
Record Update
⚙️ Goals, progress + plans recorded
✦ AI normalises codes + tags
🏠
Step 5
Home Activity Plan
⚙️ Digital plan with activity engine
✦ AI flags activity overlap risks
📊
Step 6
Assessment & Screening
⚙️ Assessment orders + result linkage
✦ AI summarises domain scores
💳
Step 7
Billing
⚙️ Auto-priced invoice + payment link
✦ AI Revenue suggests packages
🔁
Step 8
Follow-Up
⚙️ Reminders, recalls, re-bookings
✦ AI Recall reaches lapsed families
📅 Appointments

Appointment Scheduling Without Chaos

Online booking, multi-therapist calendars, room allocation and waitlists — all on one queue.

✓Online Booking
✓Multi-Therapist Scheduling
✓Room Allocation
✓Calendar Sync
✓Recurring Sessions
✓Waitlists
✓Rescheduling
✓Appointment Reminders
✓No-Show Reduction
Calendar · Today● Live
Priya · SLP
Rohit · OT
10:00
Aarav · Speech
10:30
Rocky · OT
11:00
Mia · Review
11:30
Luna · Assessment
12:00
Waitlist: 2 families · AI auto-promoted on cancellation
📋 Therapy Records (EMR) · Flagship

Complete Therapy Records For Every Child

Every session, diagnosis, assessment, plan, screening and attachment on one client record — synced across devices.

Captured on the record

Ten record sections, one source of truth

  • ✓Client History
  • ✓Session Notes
  • ✓Diagnoses
  • ✓Assessment Records
  • ✓Therapy Plans
  • ✓Screening Reports
  • ✓Progress Attachments
  • ✓Sensitivities
  • ✓Long-Term Goals
  • ✓Milestone Tracking
✦ Therapy Record · Client
Aarav · Age 5y 2m · Speech + OT
Parent: Karthik V. · Today · 11:14 · Priya N., SLP
Mood
Calm
Attention
8 / 10
Sessions
24
Adherence
92%
Sensitivities
Loud sounds · Bright lights
Long-Term Goals
Speech delay · expressive
Progress Tracking+24 goals · 6 mo
📋 Assessments & Recall

Never Miss A Re-Assessment Again

A live timeline per child — AI Recall sends the right reminder on the right channel, automatically.

🧒Initial ScreeningIntake · domains mapped→📋Baseline AssessmentWk 1 · standardised tools→🔁Re-AssessmentEvery 12 weeks→📬Discharge ReviewAI Recall · auto-reminders
✓Assessment Tracking
✓Due-Date Alerts
✓Automated Reminders
✓Re-Assessment Tracking
✓Report Management
✓Parent Notifications
✓Assessment Compliance Dashboard
🧩 Therapy Plans

Smart Therapy Plan Workflows

Digital therapy plans with goal engine, overlap checks and parent mobile access.

✓Digital Therapy Plans
✓Goal History
✓Recurring Plans
✓Activity Instructions
✓Goal Overlap Checks
✓PDF Exports
✓Mobile Access
Therapy Plan · TP-48201

Aarav · Speech + OT

Today · Priya N., SLP
  • Oral motor warm-up
    5 min · daily × 14 days
  • Articulation drill /s/
    15 min · 5×/wk × 4 wks
    ✦ AI: pair with parent-led modelling for carryover
  • Sensory diet · brushing
    10 min · twice daily × 14 days
📊 Assessments & Screening

Manage Assessments From One Place

Assessment orders, results and observations linked back to the client record — with AI summary on developmental domains.

✓Assessment Orders
✓Assessment Results
✓Screening Reports
✓Observation Attachments
✓Result Tracking
✓Clinician Approval Workflow
✓Client History Linkage
Assessment dashboard

Aarav · Today's results

  • Speech Domain
    Emerging
  • Fine Motor
    Below age band ▲
  • Sensory Profile
    Stable
  • Behaviour Screen
    Pending
✦ AI summary: Fine motor below age band — likely grip endurance. Adjust OT plan with hand-strengthening for 2 weeks. Auto-task queued for Priya.
💳 Billing & Payments

Faster Billing. Better Revenue.

Invoices, payment links, insurance statements, session packages and memberships — auto-reconciled.

✓Invoices
✓Payments
✓Insurance Statements
✓Payment Links
✓Online Payments
✓Session Packages
✓Membership Plans
✓Refunds
✓Revenue Reports
INV-TC-48201

Bright Steps · Today

Paid
  • Consultation · Priya N., SLP₹600
  • Developmental Assessment · baseline₹1,200
  • Speech + OT session block₹1,400
  • Home activity kit₹280
Total₹3,480
📦 Resources & Inventory

Therapy Resources & Equipment Management

Therapy resource inventory, wear + batch tracking, vendor POs and AI auto-reorder suggestions.

✓Therapy Resource Inventory
✓Low Stock Alerts
✓Purchase Orders
✓Vendor Management
✓Expiry / Wear Tracking
✓Batch Tracking
✓Consumption Reports
✓Auto-Reordering Suggestions
Stock dashboard

Live therapy resource inventory

ResourceStockStatusExpiry
Oral motor kit42OK08 / 2027
Sensory brushes12Low03 / 2027
Assessment forms · DA6Reorder11 / 2026
Visual schedule cards28OK06 / 2027
✦ AI Team

AI Assistants Built For Therapy Teams

Six specialised assistants — each with sample conversations grounded in your centre data, SOPs and policies.

💬

AI Assistance

Answers parent calls and enquiries.

Are you open Sunday for an OT session?
✦ Reply: Yes — Priya is on Sunday 10am–2pm. Two slots open. Shall I book Aarav's OT review at 11am?
📅

AI Appointment Assistant

Schedules sessions and reviews.

Reschedule Aarav to next Saturday morning.
✦ Reply: Saturday 14 Dec 10:30am with Priya. Travel time ~12 mins. Confirm?
🧩

AI Session Assistant

Helps summarise therapy sessions.

Summarise Aarav's session.
✦ Reply: Strong /s/ articulation in CV pairs. Carry over to CVC next session. Auto-tagged: Speech · expressive. Drafted SOAP note attached.
📚

RAG Knowledge Assistant

Answers therapy SOP questions.

When can a child rejoin group therapy after illness?
✦ Reply: Per our SOP §3.2 — 48 hours symptom-free with parent declaration. Pediatrician note required if febrile. Cited sources attached.
📬

AI Recall Assistant

Identifies overdue re-assessments.

Who is overdue for a re-assessment this week?
✦ Reply: 42 families overdue. Top priorities: 14 children > 12 weeks since baseline. Auto-drafted SMS + WhatsApp campaigns ready to send.
💰

AI Revenue Assistant

Suggests packages and memberships.

How do we lift ARPU this month?
✦ Reply: Upsell Early Intervention Plan to 38 returning families this week → projected +₹1.4L MRR. One-tap to enable.
👨‍👩‍👧 Parent Experience

A Better Experience For Parents

Records, therapy plans, screening results, payments and a 24×7 AI assistant — all in the parent's pocket.

PARENT APP9:41
Next SessionAarav · Speech ReviewSat 14 Dec · 10:30am · Priya
Records
Assessments
Therapy Plans
Invoices
✦ AI: Aarav's speech screening looks on track. Anything else I can help with?
  • ✓Appointments
  • ✓Therapy Records
  • ✓Assessment History
  • ✓Therapy Plans
  • ✓Invoices
  • ✓Screening Results
  • ✓Chat Support
  • ✓AI Assistance
  • ✓Notifications
  • ✓Photo / Video Sharing
👥 Staff productivity

Empower Therapists And Staff

Tasks, shifts, treatment plans, internal communication and per-therapist performance — together at last.

✓Task Management
✓Session Notes
✓Shift Planning
✓Internal Communication
✓Treatment Plans
✓Follow-Ups
✓Checklists
✓Performance Insights
Staff dashboard

Today · Bright Steps Chennai

  • Priya N. · SLP
    12 sessions · 2 assessments
    92%
  • Rohit M. · OT
    9 sessions · 1 group
    78%
  • Front desk
    24 check-ins · 6 calls
    84%
  • Resources & supplies
    18 kits · 1 reorder
    71%
📊 Operational Intelligence

Turn Centre Data Into Action

Eight live metrics across revenue, sessions, therapist utilisation, assessments, resources, retention and AI insights.

✦ Centre Command Center
Live · across every centre
● Live
Revenue Trends💰
₹14.2L
▲ +9.4%
Session Trends📅
342
▲ +12%
Therapist Utilisation🧩
84%
▲ +3%
Family Growth👨‍👩‍👧
+184
▲ MoM
Assessment Compliance📋
92%
▲ +4%
Resource Consumption📦
₹3.8L
▲ −6%
Family Retention💎
94%
▲ +2%
AI Insights Score✦
92
▲ +5
🏢 Multi-Centre

Scale Across Multiple Centres

One operating core, every location. Shared records, therapist allocation, resource transfers and a single revenue view.

✓Centralised Management
✓Location Dashboards
✓Cross-Centre Reporting
✓Therapist Allocation
✓Shared Client Records
✓Resource Transfers
✓Revenue Comparison
Network view

3 locations · live snapshot

CentreRevenueSessionsUtilRetention
Bright Steps · Chennai₹14.2L34284%94%
Bright Steps · Bengaluru₹12.6L29678%92%
Bright Steps · Hyderabad₹9.4L21871%89%
🌐 Marketplace Integration

Connected To The Therapy Ecosystem

Your centre plugs into the BloomSenz marketplace — visibility, bookings, referrals, resources and assessments flow on the same operating core.

🧩Your Centre on BloomSenzDiscovery · Bookings · Referrals · Resources · Assessments
👨‍👩‍👧Parents & Families
🏨Early Intervention Centres
🧩Speech / OT Clinics
🎓Special Educators
🛍️Therapy Marketplace
📦Resource Vendors
📊Assessment Labs
🛡️Insurance Providers

Centres on BloomSenz appear in parent search, receive in-network referrals from early intervention centres and special educators, fulfil therapy resource orders through partner vendors and run assessments without leaving the record.

🔌 Open & Extensible

Connect Your Existing Systems

Ten ready-made integrations plus REST APIs and webhooks for everything else.

🔌REST APIs
🪝Webhooks
💳Payment Gateways
🟢WhatsApp
💬SMS
✉️Email
📅Google Calendar
🗺️Google Maps
🧾Accounting Systems
📊External Assessment Labs
📈 Outcomes

Results Centres Can Measure

What therapy teams report after switching to BloomSenz.

🧹
40%
Less Administrative Work
⚡
3×
Faster Appointment Management
📋
−68%
Reduced Missed Re-Assessments
💎
+18%
Higher Family Retention
👥
+22%
Improved Staff Productivity
💰
+24%
Increased Revenue Per Session
💬 Centre feedback

Trusted By Modern Therapy Centres

Four placeholder voices — independent, multi-therapist, centre network and speciality centres.

T
Therapist feedback
Independent speech & OT practice
Independent Centre

“I finish my session notes inside the centre — not at home at 11pm. The AI Session Assistant alone saves nearly 90 minutes a day.”

✓ −1.5h notes / day✓ +32% repeat families✓ 98% record completeness
C
Centre owner feedback
Multi-discipline therapy centre
Multi-Therapist Centre

“Three therapists, two rooms, one queue — and zero double-booking. The recall assistant brought back roughly a third of lapsed families in a quarter.”

✓ 0 double-bookings✓ +30% lapsed recovery✓ +22% ARPU
N
Network operations feedback
Therapy centre network · 4 sites
Centre Network

“Cross-centre reporting, resource transfers and shared records mean every site runs to the same SOP. Finance finally has one number that ties out.”

✓ 4 sites · 1 platform✓ +18% utilisation✓ Audit-ready records
S
Specialist feedback
Behaviour & early intervention centre
Speciality Centre

“Assessments, screening reports and treatment plans live on the same record. Referral partners see exactly what they need without us forwarding files.”

✓ +38% referrals✓ −40% file admin✓ +24% revenue / session
The difference

Why Centres Choose BloomSenz

Traditional therapy software bundles point tools. BloomSenz gives you the operating system.

Traditional Therapy Software
  • ✗Separate Systems
  • ✗No Marketplace
  • ✗No AI
  • ✗Limited Mobile Access
  • ✗Manual Reminders
✦ BloomSenz
  • ✓Unified Platform
  • ✓Marketplace Included
  • ✓AI Assistants Included
  • ✓Operational Intelligence
  • ✓Mobile Apps Included
  • ✓Agentic Care Workflows
🧩 Therapy Centre Operating System

Ready to modernise your therapy centre?

See how appointments, therapy records, plans, resources, billing and AI assistants work together on one intelligent platform.

✓Personalised Walkthrough✓Therapy Records Showcase✓AI Assistant Demo